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Terms of Service

TERMS OF USE

By using our website, you agree to the Terms of Use. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice (including after you have submitted your order).

EXCHANGE POLICY

All exchanges must be authorized by us before sending merchandise back. Simply contact our Customer Support team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. within 14 days of the order's delivery date. 

The merchandise must new upon arrival of the return to the warehouse, in its original packaging with its original tags.

Original shipping fees are not refundable. Only one prepaid shipping label will be provided per domestic order within within 14 days of its original order.

After receiving the merchandise, it will approximately take 7-10 business days to process the exchange. Merchandise returned damaged or without authorization may be rejected and sent back to the customer at the discretion of Kulcha Coloring Works Inc.

SHIPPING

You will receive tracking information once it becomes available. Please allow a few days for the tracking number to become active, so you can accurately track your package.

Please allow 7 - 10 business days for domestic orders.

Please allow 10 - 21 business days for international orders.

All international packages are subject to Customs, Duties, and Search. We are not responsible for Duties, Taxes, Customs Fees and any additional fees encountered during the shipping process.

Please Note: If you refuse to accept the incurred fees and the package is determined unclaimed, denied or otherwise refused, Kulcha Coloring Works Inc. will not provide any form of refund nor reship the order.

Kulcha Coloring Works Inc.

2340 Powell St. Box 348

Emeryville, CA 94608

United States

Email: kulchacoloringworksinc@gmail.com

Product Design

To lead in fashion consciousness, and media services focused on designing products and services with outstanding quality and inherent consumer value.

Process Design

To determine and contract the best production process facilities that will be compatible with low-cost product, high quality, and a good quality of work life at economical cost.

Human Resources

To produce a good quality of work life with well-designed, rewarding jobs, sable employment, and equitable pay, in exchange for outstanding individual contribution from employees at all levels.

Location Selection

To locate facilities that are efficient and economical that will yield high value to the company, its employees, and the community.

Inventory

To achieve low investment in inventory consistent with high customer service level and facility utilization.

Scheduling

To achieve highly consistent output levels of goods and services with timely customer delivery through effective scheduling

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