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Terms of Service

TERMS OF USE

By using our website, you agree to the Terms of Use. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice (including after you have submitted your order).

EXCHANGE POLICY

All exchanges must be authorized by us before sending merchandise back. Simply contact our Customer Support team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. within 14 days of the order's delivery date. 

The merchandise must new upon arrival of the return to the warehouse, in its original packaging with its original tags.

Original shipping fees are not refundable. Only one prepaid shipping label will be provided per domestic order within within 14 days of its original order.

After receiving the merchandise, it will approximately take 7-10 business days to process the exchange. Merchandise returned damaged or without authorization may be rejected and sent back to the customer at the discretion of Kulcha Coloring Works Inc.

SHIPPING

You will receive tracking information once it becomes available. Please allow a few days for the tracking number to become active, so you can accurately track your package.

Please allow 7 - 10 business days for domestic orders.

Please allow 10 - 21 business days for international orders.

All international packages are subject to Customs, Duties, and Search. We are not responsible for Duties, Taxes, Customs Fees and any additional fees encountered during the shipping process.

Please Note: If you refuse to accept the incurred fees and the package is determined unclaimed, denied or otherwise refused, Kulcha Coloring Works Inc. will not provide any form of refund nor reship the order.

© 2015 Kulcha Coloring Works Inc. All Rights Reserved.